Weather Alert

Hydro Ottawa teams are making preparations to respond to possible power outages after Environment and Climate Change Canada issued a Severe Thunderstorm Watch for the Ottawa region today.

Heavy rain, hail, thunderstorms and the potential for tornadoes are forecast this afternoon and evening. With wind gusts of 110 km/hr, power outages and tree damage may be possible.

Hydro Ottawa is monitoring the weather, and has crews on stand-by, ready to respond.

Customers are encouraged to be prepared in case of extended power outages. Please ensure that electronics, such as cell phones and laptops, are fully charged ahead of the storm. To learn more about storm preparedness, please visit our Outage Safety page.

If outages occur, an estimated time of restoration will be determined for each outage once damage has been assessed by our crews. The safety of our crews and the public remains our top priority. Our Outage Map is updated every 15 minutes as new information comes in from our crews.

Recently, Hydro Ottawa launched SMS/text and email Outage Alerts. Receive timely information from us about planned and unplanned outages in your area, as well as estimated times of restoration, crew updates and confirmation when power has been restored. To sign up for outage alerts, log in to MyAccount, select the Account icon, go to the Manage Profile tab, and click Outage Alerts. You can add up to five emails or two mobile phone numbers to your account so everyone stays informed.

To report an outage, customers and members of the public may do so online, via the Hydro Ottawa app, or by calling our 24/7 outage line at 613-738-0188.